Welcome to the Help Center!

Here you can learn how to upload a video, change your personal information, control your privacy settings and much more!

Accounts & Management

  • How to create account?
  • How can I manage my account?
  • How can I change my personal information?
  • How can I change my privacy settings?
  • How do I Logout?
  • I forgot my password, what do I do?
  • How can I change my email notification settings?

Viewing, Uploading & Managing Videos

  • How do I embed a video?
  • How do I report inappropriate videos or comments?
  • How do I view a video in full screen mode?
  • How do I search for specific videos?
  • Why does the video keep stopping and starting while im watching it?
  • How do I upload a video?
  • What video formats do you support?
  • Can I upload a video in any aspect ratio I want?
  • Can I upload more than one video at a time?
  • How can I share a video I like with friends, colleagues & or family members?
  • How do I edit the description of my video?
  • How do I delete my video?
  • How I edit the title of my video?
  • How can I view my videos ranking?
  • How can I view stats on my video?
  • What is the difference between a load and a play?

Profiles & Trophies

  • Do I have to have a profile?
  • How do I edit my profile?
  • How do I change my profile picture?
  • What should I write in the About Me section?
  • How do I hide recent activity on my profile page?
  • Can I choose or order the videos in my profile?
  • What are virtual trophies?
  • What Virtual Trophies can I win?
  • What do I do with these virtual trophies?

Tips & Tricks

  • I really want to win. How can I make my videos better?
  • How do I get my video to climb the rankings?
  • My upload stopped or got stuck at a certain percentage. Why cant I upload?

Troubleshooting